As one of the market leaders in the U.K. in business recovery, insolvency and debt solutions we are always looking for people to join our growing team.
If you think you have the right qualifications, experience and attitude to be a part of our dynamic and successful team, please send your CV and covering letter to careers@invocas.com
Or, if you would prefer to submit your CV by post please send it along with a covering letter to the following address:
Human Resources Manager
Invocas Group plc
James Miller House
98 West George Street
Glasgow
G2 1PJ
Current Vacancies
Account Manager (Telephone Based)
Glasgow
£DOE
Headquartered in Edinburgh and operating across the country, Invocas Financial is one of the UK's leading debt solutions companies.
Established in 1998, we help our partners and their clients turn debt around by providing them with access to a full range of consumer, business and insolvency solutions.
We believe in always doing the right things in the right way. Our relationship with our customers and partners and the service we offer is therefore key to the way we operate here at Invocas Financial.
The job holder will be responsible for;
Generating Insolvency solution business for Invocas Group through developing and maintaining B2B relationships in-line with the group Sales and Marketing strategy. This will entail working with a variety of sectors including IFA’s and Mortgage Advisors.
Principle Accountabilities & Responsibilities
- Manage the day to day relationships of a panel of Invocas B2B clients
- Win and develop new B2B relationships for the Invocas group in line with the Sales & Marketing strategy
- Work closely with the field based sales team in order to develop mutual B2B relationships
- Organise and prioritise calling activity to ensure achievement of sales targets
- Ensure internal systems are kept up to date with accurate B2B client profiles
Experience & Qualifications
- Extensive experience of working within a Financial Services B2B sales environment
- Experience of building and developing key relationships
- A good knowledge and understanding of debt solutions
- FPC/ CeMAP qualified
- Exceptionally developed communication skills
- Good IT skills
To apply, please send your CV and a covering letting to careers@invocas.com.
Closing date for applications is 12th February 2010.
Business Transition Analyst
Edinburgh
£DOE
The job holder will be responsible for;
- Supporting and/or creating a range of initiatives pertaining to the testing, development and implementation of software solutions that will enable the delivery of operational excellence.
- Provide advice, guidance and support to Operations Staff on software issues.
- Work with internal Partners to co-ordinate and support incidents, service and change management, providing out of hours support and/or testing when required.
Principle Accountabilities/Responsibilities:
- Manage release of software changes from suppliers to Invocas
- Ensure set up of any environments required for Invocas testing activity
- Document testing activity (test strategies / plans / results)
- Co-ordinate internal testing activity (UAT / regression), including co-ordination of involvement of end users
- Identify training needs, ensuring delivery of required training
- Produce training documentation
- Update, when required, procedural documentation
- Obtain sign-off for implementation from relevant business areas
- Manage implementation communications with end users.
- Escalate critical issues and major change requests as appropriate
- Ensure any key decisions and recommendations that are made are notified to your Manager.
Experience/Qualifications:
- Extensive and proven analytical experience in order to contribute to complex resolution and the full project lifecycle.
- Demonstrable knowledge of the project and change management development lifecycle
- Detailed knowledge of the business critical applications and data that underpins core business processes
- Demonstrable understanding of software testing principles, including developing test strategies, plans and scripts and test execution
- Experience of preparing problem summary and recommendation reports, and business requirements documents
- Experience of using the MS Office suite
- IT literacy, with experience in a user support or systems/application support role
- Experience in working in customer services within a financial services organisation
- Problem solving and analytical skills, including information gathering and trouble shooting
- Excellent written and verbal communication skills
- Good interpersonal skills to establish working relationships with customers at all levels
- Broad awareness of product features and rules
- Breadth of knowledge across business processes, applications and platforms
Personal Specification:
- Excellent Communication Skills
- Excellent Organisational Skills
- Excellent analytical and problem solving skills
- Excellent Attention to Detail
- Flexible & Adaptable
- Positive Attitude
To apply, please send your CV and a covering letting to careers@invocas.com.
Closing date for applications is 12th February 2010.
